LEGAL & TRUST

Actveris Privacy Notice

How Actveris handles personal data when you visit our website, contact us, access public resources or engage with our enterprise and research activities.

Last updated: 10 September 2026

1. Scope of this Privacy Notice

This Privacy Notice explains how Actveris (“Actveris”, “we”, “us” or “our”) handles personal data when you visit actveris.com, contact us, request information, subscribe to communications, download or access publications, or otherwise interact with our public website and related online channels.

Data protection contact. Until a dedicated privacy mailbox is published, privacy and data-protection enquiries may be sent to info@actveris.com. Before final production use, Actveris should designate its Data Protection Officer and publish the relevant business contact details.

2. Personal Data We May Collect

Depending on how you interact with the website, we may collect contact information such as your name, business email address, telephone number, company, role and country; enquiry information and correspondence; technical information such as IP address, browser type, device information, operating system, referring pages, timestamps and basic server/security logs; usage information such as pages visited and website interactions where analytics tools are enabled; and resource interaction information where access to publications is technically logged by our website or service providers.

We do not intentionally request sensitive personal data through the public website. Please do not submit confidential, regulated or highly sensitive information through general enquiry forms unless we have expressly agreed an appropriate secure channel.

3. Why We Use Personal Data

We may use personal data to respond to enquiries; provide requested information; arrange demonstrations, meetings or enterprise briefings; operate, maintain and secure the website; detect abuse and technical incidents; understand website performance; manage publications and communications; maintain business records; comply with law; and establish, exercise or defend legal rights.

Where the Singapore Personal Data Protection Act 2012 (“PDPA”) applies, Actveris will collect, use and disclose personal data for purposes that have been notified and that are reasonable in the circumstances, subject to applicable consent requirements and statutory exceptions.

4. Legal Bases Where GDPR Applies

If the EU General Data Protection Regulation (“GDPR”) applies to a particular processing activity, our legal basis may include consent, steps requested before entering into a contract, performance of a contract, compliance with legal obligations, or legitimate interests such as responding to business enquiries, protecting our systems, operating our website and improving our services, where those interests are not overridden by applicable rights and freedoms.

The GDPR applies to a non-EU organisation in certain circumstances, including where processing relates to offering goods or services to individuals in the EU or monitoring their behaviour in the EU. This notice does not assume that every visit to this website is subject to the GDPR.

5. Cookies, Analytics and Similar Technologies

Actveris may use strictly necessary technologies required for website operation, security, routing and session functionality. If we deploy non-essential analytics, advertising or similar technologies that require prior consent in a visitor’s jurisdiction, we will use an appropriate consent mechanism before activating those technologies.

Our production cookie banner and settings must reflect the technologies actually deployed on the website. This Privacy Notice does not by itself create consent for non-essential cookies.

6. Service Providers and Disclosures

We may share personal data with service providers that support hosting, cloud infrastructure, content delivery, security, email, analytics, document delivery, communications and professional services, only to the extent reasonably necessary for the relevant purpose and subject to appropriate contractual or legal safeguards.

Actveris currently uses Hostinger for website services and may use third-party document-delivery services such as Dropbox for public files. Those providers may process technical information in accordance with their own service terms and privacy practices.

We may also disclose information where required by law, regulation, court order, regulatory authority, or where reasonably necessary to protect legal rights, security or safety.

7. International Transfers

Because our technology and service providers may operate internationally, personal data may be processed outside Singapore. Where the PDPA applies, Actveris will take steps required to ensure transferred personal data receives a standard of protection comparable to that under the PDPA. Where the GDPR applies, international transfers will be handled using a lawful transfer mechanism required by Chapter V of the GDPR.

8. Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and for legitimate legal or business purposes. Retention periods may differ depending on the nature of the information, the relationship with the individual, security needs and applicable legal requirements.

9. Security of Personal Data

We use technical and organisational measures appropriate to the nature and risk of the personal data we handle. No internet transmission or storage system can be guaranteed to be completely secure, and this notice should not be read as a guarantee that a security incident can never occur.

10. Your Rights and Requests

Depending on applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or information about personal data; to object to certain processing; to withdraw consent where processing is based on consent; or to lodge a complaint with a competent supervisory authority.

Under Singapore’s PDPA, individuals may request access to personal data in an organisation’s possession or control and request correction of errors or omissions, subject to applicable exceptions. Requests may be sent to info@actveris.com.

11. Data Breaches

Actveris will assess suspected personal-data breaches and make notifications required by applicable law. Under Singapore’s PDPA, notifiable breaches include those likely to result in significant harm to affected individuals and/or breaches of significant scale, subject to the statutory framework.

12. Children

The Actveris website is directed to enterprise, professional and research audiences and is not intended for children. We do not knowingly seek personal data from children through the public website.

13. Changes to this Notice

We may update this Privacy Notice to reflect changes in our website, data practices, service providers or legal obligations. The date at the top of the notice indicates the most recent revision.

14. Contact

For privacy or data-protection enquiries, contact info@actveris.com and use the subject line “Privacy / Data Protection”.